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How can we help?
Getting Started
How do I sign up to TrustAds?
Creating your first rule
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FAQ
Do I need to download anything to use TrustAds?
I'm on a free trial but it shows my card has been charged?
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Account Settings
How do I remove or update my ad account(s)?
How do I reset my password?
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Automated Rules
How do I create an automated rule?
What should I name my rule?
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Billing
Do you charge based on ad spend?
What forms of payment do you accept?
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Glossary
Definitions of Facebook and Instagram metrics
Definitions of Snapchat Metrics
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Lookalike Audience Generator
How do I create a Lookalike Audience?
How do I manage my Lookalike Audiences?
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Pricing and Plans
How do I upgrade or downgrade my plan?
What do I get with the Elite Plan?
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Product
What do I get with my Free Trial of TrustAds?
What ad platforms do you support?
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ROAS Calculator
How to use the ROAS calculator
How is ROAS calculated?
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Training Videos
Connecting your Facebook account to TrustAds [VIDEO]
How to create a manual bid rule [VIDEO]
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Troubleshooting / Technical
How do I submit a support ticket?
How do I renew an expired access token?
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